Remote usability videos
How can you get the fastest and most detailed tester’s feedback?
Try incorporating usability testing videos. You get all the answers
at this very moment regardless of thousand-mile distances. A
true real-time feedback from real users.
Why you need remote usability videos
- The insights you can follow all the way through. You both see the whole process and hear the tester’s comments and thoughts while he or she is engaging with the product.
- More details than any words can say. Get the result before it appears on paper, including all the random, immediate, and sometimes unexpected remarks.
- Ignoring the distance - chasing the result. Gain insights from experts many miles away no matter what location you have in mind.
- Getting close to your target audience. Collaborate with testers who live in the same area as your customers and look at your digital product with their eyes.
- Building up user-centered software. Get an opportunity to create a solution based on the best user experience practices and expert knowledge.
Remote Usability Videos with Ubertesters
Remote usability videos involve checking a product with the video and microphone turned on. Testers use their own devices, so they can conduct a test in the most comfortable and habitual environment. This type of research is the closest to real customer experience and allows testing software from different locations and getting the fastest results.
Real-device
research
Our QA engineers/beta-testers record user testing videos exclusively from their devices, no simulators included. It allows for the most genuine and effective remote usability testing process to get customer’s insight.
Collaboration
with the world
Working with Ubertesters means having access to experts from more than 120 countries. Thousands of testers and ten times more devices - you were never so close to the QA community world.
Experts’
assistance
You get our help every step of the way. If you’re not sure what test cases to include in the UX videos, our experts will give you a hint. And they will be by your side to provide valuable advice and recommendations on the product improvements.
Savings in time
and cost
Our user testing videos are the fastest and most cost-effective service. Ubertesters experts know the niche better than anyone else and provide their expertise to every project. We’re not racing for the deadline - we’re racing for the highest quality of your digital product.
4 steps to launching a 5-star app
Fill up a short form with basic information about your project and your testing needs
Our project manager will get in touch with you to clarify any remaining issues
We will prepare an offer for you based on the supplied information
Our professional testers will start the functional testing process
FAQ:What is Remote Usability Video Testing?
It’s a process where real users record themselves using your app or website while completing specific tasks. You can watch their screens and hear their thoughts as they navigate your product, revealing usability issues, confusion points, and emotional responses.
How is this different from regular usability testing?
Remote Usability Video Testing provides visual proof of user behavior. Instead of written feedback, you get real-time recordings showing how users interact with your product across different locations, devices, and network types.
How does Ubertesters conduct Remote Usability Video Testing?
We recruit testers who match your target audience by location, language, and device. They complete real tasks, such as registration, checkout, or in-app navigation, while recording their screen and voice, describing their thoughts out loud.
What insights can I get from usability videos?
You’ll discover where users hesitate, misunderstand, or struggle to complete actions. Videos include screen recordings, live commentary, and detailed task notes, so you can see why and where friction occurs.
Who performs the testing?
Real users from Ubertesters’ global community. Testers are carefully selected to match your target demographics and geographic markets, ensuring authentic, diverse perspectives.
Can I request testers from specific countries or cities?
Absolutely. Ubertesters has a presence in over 150 countries. You can define target regions to ensure feedback reflects actual users from your key markets.
What kind of tasks can be recorded?
Anything from account creation, search, and payment to in-app navigation or customer support flows. You define the journey; we capture how real users experience it.
How do you ensure the quality and consistency of videos?
Each video is reviewed by a QA lead who validates that tasks were completed, the recording is clear, and the feedback is relevant before it’s delivered to you.
How are results and recordings delivered?
You’ll get access through the Ubertesters platform, including video recordings, summaries, timestamps, tester notes, and expert recommendations.
Can I test prototypes or early designs?
Yes. Remote usability videos are ideal for early prototypes or beta versions, helping you validate UX and design decisions before full release.
Can I combine usability videos with other QA services?
Definitely. Many clients combine them with Functional Testing, Localization Testing, or Payment Testing for full visibility into usability and technical performance across regions.
What is Remote Usability Video Testing?
It’s a process where real users record themselves using your app or website while completing specific tasks. You can watch their screens and hear their thoughts as they navigate your product, revealing usability issues, confusion points, and emotional responses.
How is this different from regular usability testing?
Remote Usability Video Testing provides visual proof of user behavior. Instead of written feedback, you get real-time recordings showing how users interact with your product across different locations, devices, and network types.
How does Ubertesters conduct Remote Usability Video Testing?
We recruit testers who match your target audience by location, language, and device. They complete real tasks, such as registration, checkout, or in-app navigation, while recording their screen and voice, describing their thoughts out loud.
What insights can I get from usability videos?
You’ll discover where users hesitate, misunderstand, or struggle to complete actions. Videos include screen recordings, live commentary, and detailed task notes, so you can see why and where friction occurs.
Who performs the testing?
Real users from Ubertesters’ global community. Testers are carefully selected to match your target demographics and geographic markets, ensuring authentic, diverse perspectives.
Can I request testers from specific countries or cities?
Absolutely. Ubertesters has a presence in over 150 countries. You can define target regions to ensure feedback reflects actual users from your key markets.
What kind of tasks can be recorded?
Anything from account creation, search, and payment to in-app navigation or customer support flows. You define the journey; we capture how real users experience it.
How do you ensure the quality and consistency of videos?
Each video is reviewed by a QA lead who validates that tasks were completed, the recording is clear, and the feedback is relevant before it’s delivered to you.
How are results and recordings delivered?
You’ll get access through the Ubertesters platform, including video recordings, summaries, timestamps, tester notes, and expert recommendations.
Can I test prototypes or early designs?
Yes. Remote usability videos are ideal for early prototypes or beta versions, helping you validate UX and design decisions before full release.
Can I combine usability videos with other QA services?
Definitely. Many clients combine them with Functional Testing, Localization Testing, or Payment Testing for full visibility into usability and technical performance across regions.
CONNECT WITH OUR EXPERTS
Are you sure that all processes go smoothly within your digital product? In case of the slightest doubt, you need the tester’s help. We are here to give you insights.
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