Remote interviews

Why you need remote interviews

Sense of confidence. Communicating with testers face to face, you are sure of every information piece getting into your hands. From now on, your product improvements are certainly moving in the right direction.
Immediate answers to all questions. You get the tester’s answers in real time, which makes remote interviews the fastest testing practice before the product’s launch.
Geographical diversity. Remote interviews neglect all borders and distances: you can communicate with QA experts from the comfort of your office being thousands of miles away.
Real-time guidance. You can guide or redirect testers and follow their steps at this very moment to see the initial reaction and receive the most detailed tester’s feedback on the product.
Research flexibility. You can make any changes in the test script on the go if you see it’s necessary for high-quality research and analytics.

Remote Interviews with Ubertesters

Remote interviews are a part of the usability testing process. Facilitators (business or product owners from your team, or our team of expert project managers) moderate the tests remotely using online interview tools with videoconferencing. It’s a vital instrument if you target customers from different countries and you need an in-depth UX analysis from real users, and need to get feedback without any delay.

Testers from across
the world

120 countries - it is the number of locations you can reach with Ubertesters. 150 supported languages - it’s a guarantee that you and the tester will understand each other. Just name us a country and business niche, and we will find the right expert for you.

Any device you
have in mind

Our testers are real users who represent your target audience. It means they use the same devices and digital products as well as have the same user habits and preferences. This is the closest you can get to your potential clients.

Professional
approach

We are highly-professional experts who can read between the lines, know numerous UX cases, and quickly answer your questions. Do you need the fastest results? Need some guidance on the process? You are in the right place.

Ongoing support
in the process

In case of facing an issue, our testers provide you with recommendations right away, during the testing process. We are here to give you meaningful and well-thought answers, considering your niche and business goals.