Below you’ll find answers to the questions we get asked the most about the Ubertesters
software testing services, QA management platform, and general QA support.

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Integration with 3rd party bug trackers

When pushing the bug through to JIRA though, it always puts me as the reporter of the bug. I’m guessing that is because my account was used to connect to JIRA. Is there another way to add more JIRA accounts to change the reporter?

When push issues to JIRA, the system looks up the emails of the members in JIRA and Ubertesters aiming at connecting the appropriate ones. So if you have a reporter registered in Ubertesters with the same email that he registered in JIRA, it should set him as a reporter.

If such an email was not found, our system uses the default email and reporter – the one that was used to connect JIRA.


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