FREQUENTLY ASKED QUESTIONS (FAQ PLATFORM)

You will be billed monthly starting on the day you upgrade to a paid plan and until you cancel. You can cancel your subscription at any time within your account setting and you will not be billed again.

No. The plan you choose has a maximum number of members / devices / platforms for a fixed fee per month. For example, on the ‘Pro’ plan you can have up to 25 members/unlimited platforms & devices, and you will be charged one flat fee of USD$99 per month. You do not have to pay per individual user, and Ubertesters does not have any other fees or charges.

No, Ubertesters is a pay-per-month service and your credit card will be billed each month. There are no long term contracts and you can cancel at any time. If you cancel the service, you will never be billed again.

Yes we do. Ubertesters has a crowd testing platform with a large community of experienced, professional and skilled team of freelance software testers with devices/PCs to conduct your digital testing for you. Testing is done on real devices or browsers under real-world conditions to significantly increase the quality of your digital product while reducing time-to-market, costs and logistical efforts. The testing cycle is managed by our own project managers, thus, your management overhead is significantly reduced. Just contact us at info@ubertesters.com for additional information.

You can find our Privacy Policy here and Terms of Service here.

Absolutely. You can change plans at any time from within the Ubertesters web site. With any upgrade or downgrade in plans, you will be credited pro rata for the time remaining in the current billing cycle.

For paid plans and other paid services Ubertesters accepts credit cards online from Visa and MasterCard (you will be billed in US Dollars), and bank transfers. Ubertesters does not accept cheques, postal orders, or pay by phone.

You can easily upgrade your current plan from your Ubertesters account, navigating to “Plans and Billing” section of the profile menu. Select the plan from the list and click on ‘Upgrade’ next to it.

The invoices and receipts can be found in ‘Plans and billing’ section of organization menu. Click on ‘Payment history’ there to check the receipts/invoices list. Click on Invoice/Receipt ID to get the invoice in PDF format or to print it out.